Overview

This Privacy & Cookie Policy sets out how we collect, store and process personal data about you when you use or interact with Corfe & Purbeck Holidays and applies in conjunction with our standard Conditions of Booking.

This policy covers all users of our website and all guests who make bookings and enquiries.

Security of personal data and Information

We take appropriate and proportionate organisational and technical measures to secure your personal information and data and to protect it against unlawful use and/or accidental loss. All data is held on secure servers with access limited to account holders and authorised internal staff. All data transferred is encrypted.

What information we may collect

We may collect and process the following data about you:

• Data you provide by making an enquiry or booking which may include name, contact details, including accompanying guests names, holiday dates.
• Information you provide in order to answer or respond to an enquiry via a telephone conversation or email. A record of the correspondence may be kept.
• Information relating to your visit to the website you are using to access the site may be kept, what pages you have viewed and at what time you viewed them.

How We Use Your Data

We use data to provide holidaymakers with a means of renting holiday accommodation.

• To improve our business and website.
• To fulfil our legal and contractual obligations.
• To communicate with you regarding products we believe will be of interest to you.

Cookies and how we use cookies

Cookies are small files that are typically created when you visit a website and are stored in the cookie directory of your computer. There are two types of cookie; Persistent and Session Specific. Persistent cookies are used to collect non personal data about how the site is being used. Session Specific cookie are used to enable you to navigate around the site and use its functionality without having to constantly re-enter your username and password.

We use cookies and information gathering techniques on our website in order to provide you with an enhanced user experience and also for us to gain a better understanding of how you use our site.

We specifically use Session Specific cookies so once logged in you can easily navigate around the site. We also use Google analytics to track who is using our site.

We only collect information only where necessary for the provision of our services to you.

You have control over what cookies to accept by changing the settings on your browser to either accept or reject all cookies, or notify you when a cookie is set. Further information can be found at: http://www.allaboutcookies.org/

How long do we retain your data

We only retain your personal data for as long as necessary.

• We retain your personal information pertaining to your contract with Corfe & Purbeck Holidays for a period of 7 years in order to fulfil our legal obligations to retain records for tax authorities. This will contain booking detail information and personal data.
• Enquiries via letter, email or telephone: We may retain this personal information for a period of 36 months.

Disclosure of information to 3rd parties

We will only disclose your data to the extent it is necessary to run our business. We will provide your personal data and information to the owners of the rental accommodation which you book.

If we buy or sell the business we may disclose your personal data in order to effect the transaction.

We will also disclose your personal data where required by law or to enforce our own legal rights.

Your rights

You may request us to provide you with any personal information and data we hold about you. Provision of this information is subject to you providing us with appropriate evidence of your identity.

You also have the following rights with regards to your personal data:

• the right to have your information corrected or removed
• the right to restrict or object to processing of your information
• the right to complain to a supervisory authority.

Contact details

Corfe & Purbeck Holidays
25a West Street
Corfe Castle
Dorset
BH20 5HA

Email: info@corfeandpurbeckholidays.com

Telephone us on: 01929 480050